https://cris.library.msu.ac.zw//handle/11408/176 Sun, 17 May 2026 04:42:06 GMT 2026-05-17T04:42:06Z https://cris.library.msu.ac.zw//handle/11408/7027 Title: An Evaluation of Survival Strategies Implemented by Bureaux De Change in Zimbabwe. A Case of Cash Twenty- Four (Private) Limited Authors: Dzangare, Shingirayi G. Abstract: Bureaux de change operate in a volatile, uncertain, complex, dynamic and ambiguous industry that is characterized by high market volatility. There is need for players in the industry to put in place survival strategies to enhance competitiveness and sustainability. This study sought to evaluate the survival strategies being implemented by bureaux de change in Zimbabwe in the midst of a dynamic environment. The study is motivated by Government’s efforts to stimulate foreign currency receipts and liquidity in the economy, through initiatives of creating formal, transparent and effective channels for foreign currency trading by members of the public. The study was undertaken on Cash Twenty-Four (Private) Limited branches in Harare Metropolitan Province of Zimbabwe. There is growing literature on survival strategies. Survey of emerging literature was undertaken on the main functions of bureaus de change and general impacts of survival strategies. Literature on the aspects of customer service and repeated purchases, diversification and revenue increase, cost cutting and return on capital and strategic alliances and market share was reviewed. The study is underpinned on the Dynamics Capabilities Theory. The study had a population of 75. The population includes managers and employees of Cash 24. All the 75 respondents were included, as a census approach to determining the population was done. A mixed research approach was utilized in the research to acquire an in depth understanding. An explanatory research approach was adopted in the study. Primary and secondary data was used in the study. Primary data was collected through the conducting of 7 personal interviews with management and distribution of 68 closed ended questionnaires to the employees of Cash 24. There was a satisfactory representation and balance of gender, work experience and qualifications in the study. The SPSS Version 23.0 software was used in the analysis of data in the study. Findings of the study shows a moderate significant positive relationship exists between customer service and customer repeat purchase. Whilst a strong significant positive relationship exists between diversification and revenue generation. A moderate significant positive relationship exists between cost cutting and return on capital. A strong significant positive relationship exists between strategic alliance and market share. Further to that, descriptive statistics show that over 50% of the respondents concurred that customer service influences repeated purchases, diversification affects revenue generation, cost cutting affects return on capital and strategic alliances influence market share. The study concludes that customer service strategy causes customer repeated purchases. Diversification improves revenue generation. Cost cutting strategy enhances return on capital employed and strategic alliances improve market share. From the findings of this research the study recommends that, bureaux de change should explore possibilities that result in the adoption of cost effective operational practices that consequently improve their operational capabilities. Innovation should be embraced by bureaux de change which optimizes strategic beneficial costs. Government and Central Bank support through the adoption and implementation of sound regulatory policies is critical for the success of the bureaux de change sector. To increase competitiveness, bureaux de change should look at effective ways to capture new untapped lucrative market segments. Wed, 01 Jan 2020 00:00:00 GMT https://cris.library.msu.ac.zw//handle/11408/7027 2020-01-01T00:00:00Z Dzangare, Shingirayi G. https://cris.library.msu.ac.zw//handle/11408/7025 Title: Investigating the Effects of Mandatory Corporate Uniforms on Employee Attitude and Morale: The Case Study of Trust Me Security Company. Authors: Nyambo, Bhoki Abstract: Corporate uniforms generally constitute an important component of private security business establishment’s brand identity. Corporate uniforms create a particular impression of a property and also plays an integral part of atmosphere created by a business enterprise. The study sought to investigate the effects of mandatory corporate uniforms on employee’s attitude and morale in the case study of Trust Me Security Company. The study focused on Harare employees only. This objective of the study was to provide an insight on why employees who were mainly security guards did not want to be seen in their corporate uniforms away from their workplaces. Simple random sampling was used in determining sample size from a population of 600 where 50 employees were used as a sample. Probability sampling was also used. Data collection methods used were surveys and observations while the tools were hand delivered questionnaires, face to face interviews, document analysis and observations. Hence a total of 50 questionnaires were administered to the staff of Trust Me Security Company. Out of which 40 were recovered and fully answered and used for the study. The collected data was analysed with use of statistical tools and by simple descriptive analysis. A computer software package SPSS was also used to analyse the data. The study found out that the majority of employees were not aware of the existence of organisational uniform policy, management of the organisation did not take into consideration employee’s concerns regarding uniforms, the majority of employees did wear their corporate uniforms to and from workplaces with main reasons being uniform elements and comments from people, the corporate uniform affected employee’s attitude at workplace and also that there was a relationship that existed between corporate uniforms and employee morale. From the findings the researcher recommended that the organisation must have a buy-in from the employees as well as considering stakeholders views when selecting or coming up with elements of the uniform. Wed, 01 Jan 2020 00:00:00 GMT https://cris.library.msu.ac.zw//handle/11408/7025 2020-01-01T00:00:00Z Nyambo, Bhoki https://cris.library.msu.ac.zw//handle/11408/6982 Title: Industrial Attachment challenges: Lessons drawn from Gweru Polytechnic College in Zimbabwe Authors: Mabhanda, Wilson Abstract: The study sought to establish challenges attachees face during industrial attachment. The examination of this topic was prompted by criticism of polytechnic graduates by employers for being improperly trained. The students on the other hand, lay the blame on industrial training environment. Solutions to the problems shall be used to improve industrial training so as to achieve human capital development. The researcher used open ended questionnaires, focus groups and interviews as data collection methods. Purposive sampling was used to select participants of the study in line with quantitative and qualitative research approaches used in data analysis. The participants were lecturers, students and workplace supervisors in Gweru city. The results of the study were thematically analysed. It emerged from the empirical findings of the study that shortage of attachment places, financial problems, inadequate training, inappropriate areadeployment and issues of student sexual harassment were challenges noted. This study recommended that adequate resources be mobilised towards student attachment and the colleges to have project establishments to help in relieving attachment places. There is also need to develop partnership with industry to easy placement of students, and to deploy attachees under supervision of qualified and experienced mentors. Furthermore, there is need for support from the government, private sector and other stakeholders. Fri, 01 Jan 2016 00:00:00 GMT https://cris.library.msu.ac.zw//handle/11408/6982 2016-01-01T00:00:00Z Mabhanda, Wilson https://cris.library.msu.ac.zw//handle/11408/6981 Title: Lack of financial literacy exacerbates SMEs’ appalling state in Gweru city Authors: Mabhanda, Wilson Abstract: Unless policy makers are taken to task the spirit of SMEs in Zimbabwe shall remain dampened for the unforeseeable future. Studies conducted confirmed SME owners ignorant pertaining to further challenges experienced in the business due to lack of financial literacy. The purpose of this study was to explore the impact of financial illiteracy to SMEs in spite of various interventions to promote growth of SMEs. All the participants of this study were purposefully selected in line with qualitative research approach used in data analysis. The researcher employed a qualitative research approach where document analysis, focus group discussions, open-ended questionnaires and face to face interviews were used. The study revealed that several factors that include lack of financial education contributed further to poor management skills, poor budgeting skills, lack of business information, poor decision making and lack of non business behaviour. The study revealed a considerable low level of financial literacy among entrepreneurs and this has far reaching consequences to the management of their ventures. Such factors worsened the state of SMEs in Zimbabwe. The study therefore recommends that the government, stakeholders, banks, financial support institutions and individuals conduct financial literacy programmes to revive and strengthen the viability of SMEs. Thu, 01 Jan 2015 00:00:00 GMT https://cris.library.msu.ac.zw//handle/11408/6981 2015-01-01T00:00:00Z Mabhanda, Wilson