https://cris.library.msu.ac.zw//handle/11408/170 2026-04-09T13:44:25Z https://cris.library.msu.ac.zw//handle/11408/3979 Title: Regulatory and small-to-medium enterprise perception on equity crowd funding in Zimbabwe Authors: Mafunga, Itai Abstract: Equity crowd funding provides a novel opportunity for small and medium enterprise to initiate business enterprise without having to rely on traditional funding mechanisms, such as banks and angel investing and in return get a stake of ownership. The use of a critical mass leveraged by internet based platforms make the raising of funds quick and less costly for entrepreneurs. In previous years, small to medium enterprises were funded through banks, angel investors and private equity/venture capital. However, in post financial crisis most players in the financial sector shifted their investment strategies from maximizing profits to minimization of risks. Government and other state enterprise are finding it difficult to intermediate because of the unfavorable fiscus position. The birth of this conspicuous form of financial innovation is tipped to transform the global business environment. However in spite of its speedy growth little is known on how it is perceived by the policy makers and small to medium enterprises in particular. In the same vein there is an absence of a regulatory framework that governs the practice of equity crowd funding in Zimbabwe. In an endeavor to better comprehend this and other phenomenon, a qualitative research was carried out. The target sample consisted of SMEs and various stakeholders that are part of the financial law making process in Zimbabwe. The research utilizes primary data coupled with secondary information. We identify theories that augments the study and further explore into the opportunities and threats associated with equity crowd funding. The study also highlighted the key elements that drive the success of the model. The research proves that equity crowd funding can be a sustainable sources of funding in Zimbabwe. However, regulations will continue to underpin the development until a comprehensive regulatory framework is in place. Technology is outpacing both entrepreneurs and the regulator at a faster rate and will continue to do so unabated. The study recommends an urgent need for a standalone local regulatory framework, availability and sharing of data, educational program and a completely new behavioral finance mindset. Lastly, we also notify the imperative need of up to date crowd funding statistical data that will provide a benchmark for subsequent quantitative equity crowd funding researches. 2017-11-01T00:00:00Z Mafunga, Itai https://cris.library.msu.ac.zw//handle/11408/3976 Title: Impact of green banking strategies on customer satisfication : a case of commercial banks in Zimbabwe Authors: Demera, Edwin Abstract: The research investigated the impact of green banking strategies on customer satisfaction, using a case of commercial banks in Zimbabwe. The research objectives were to: assess the impact of internet banking on commercial bank customer satisfaction, determine the impact of mobile banking on commercial bank customer satisfaction, evaluate the impact of telephone banking on commercial bank customer satisfaction and determine the impact of ATM banking on commercial bank customer satisfaction. The positivism philosophy was assumed and a causal research design was adopted. The target population comprised of 130 commercial bank customers in the Harare central business district. Convenience sampling was used to draw a sample of 104 bank customers based on the Raosoft sample size calculator. Questionnaires were used to collect primary data. Secondary data was drawn from journals, articles, books and websites. 104 questionnaires were administered on an on-spot basis and the response rate was 100%. Descriptive statistics and regression analysis were used to analyse the responses of the bank customers. Solanki (2018) unveiled that internet banking had a positive impact on customer satisfaction. Gomachab and Maseke (2018) revealed that mobile banking had a positive impact on customer satisfaction. Asad et al (2016) found that telephone banking had a positive impact on customer satisfaction. Tadesse (2018) found that ATM banking enhanced customer satisfaction. The findings of the study are: internet banking has a very weak positive impact on customer satisfaction, mobile banking has a weak positive impact on customer satisfaction, telephone banking has a very weak positive impact on customer satisfaction, and ATM banking has a very weak positive impact on customer satisfaction. The study concluded that: provision of banking services on the internet-related channels positively influences customer satisfaction to a less extent, use of mobile applications and USSD short codes positively influences customer satisfaction to a low extent, availability of banking services over the phone positively influences customer satisfaction to a less extent, and use of ATMs by commercial bank customers positively influences their overall satisfaction to a less extent. The study recommends banks to: incorporate the critical factors determining customer satisfaction into their internet banking, educate their customers about internet banking, improve the quality of their mobile banking services so as to increase customer satisfaction, and ensure that there ATMs are always up and running. The suggested areas of further research are: a study of the actual factors affecting satisfaction of commercial bank customers with green banking and investigation into the impact or role of green banking strategies from a qualitative point of view. 2019-10-01T00:00:00Z Demera, Edwin https://cris.library.msu.ac.zw//handle/11408/3951 Title: The effectiveness of corporate downsizing as a cost reduction strategy: a case of Zimbabwe Commercial banks Authors: Maenzanise, Lewis Shingirai Abstract: The research was carried out to investigate the effectiveness of corporate downsizing as a cost reduction strategy, a case of Zimbabwe commercial banks. The objectives of the study was to evaluate the effectiveness of downsizing as a cost reduction strategy, to determine factors to be considered when implementing downsizing, to assess the effect of implementing downsizing strategy on performance and to establish the measures to be adopted to ensure effective implementation of downsizing. The study applied descriptive research design. The target population was the managers of commercial banks and employees in Harare. Banks.. The sample consisted of fifty-five respondents. The respondents were all from commercial banks branches and departments in Harare. Instruments used were questionnaires and interviews. Fifty-five questionnaires were administered and 73% of them were returned. Seven interviews were also carried with the management and employees. The major findings indicated that downsizing has led to a reduction of costs due to the reduced payroll costs and overtime bans but it has led to jeopardized operational performance, the process has led to overburdened staff with very high workloads and it has compromised the productivity of employees. The researcher came up with the conclusion that though the operating costs were reduced, downsizing has led to insecure employees and demotivated staff with high workloads. Lack of effective communication between the management and the employees as to the cost strategies was seen by the researcher as a reason for the compromised productivity of the employees. The major recommendations were that management should not solely concentrate on reducing costs but should also consider the welfare of the employees as well as the long term goals of the organization. Management should assure the remaining staff of their jobs and should restructure the duties and responsibilities of employees to match with the remaining staff so as to reduce the problem of heavy workloads on employees. 2018-01-01T00:00:00Z Maenzanise, Lewis Shingirai https://cris.library.msu.ac.zw//handle/11408/3933 Title: A comparative study of the determinants of Capital Structure among listed and non-listed financial firms in Zimbabwe (2010-2016) Authors: Musvamhiri, Maxwell Abstract: The study sought to compare the determinants of capital structure among listed and non-listed financial firms in Zimbabwe for the period 2010 to 2016. The major objective was to establish if there was a relationship between debt to equity ratio and the independent variables and to answer the question of whether listed financial firms had capital advantages over non-listed financial firms. No studies had been done in Zimbabwe on comparability of listed and non-listed financial firms. Empirical studies done on the determinants of capital structure of banks in Africa used profitability, tangibility, size, growth and non-debt tax shields as firm specific variables and these were found to be the major determinants of capital structure for banks. These variables were also in line with theoretical literature namely Static trade of theory, Pecking order theorem and Agency costs theory. The study adapted a linear Ordinary Least Squares (OLS) model which was used for estimation in Stata 13. Diagnostic tests such as normality, heteroscedasticity, multicollinearity and model specification were run before model estimation. The results showed that out of seven variable 6 variables (profitability, tangibility, size, growth, liquidity and tax shields) were statistically significant factors that determine capital structure for listed financial firms and 5 variables (profitability, tangibility, growth, liquidity and non-debt tax shields) are statistically significant factors that determine capital structure for listed financial firms. Profitability and size for listed and non-listed banks had positive coefficient signs; and tangibility had a negative sign for both listed and non-listed banks, however size results for non-listed banks was statistically not significant. The results also concluded to suggest that listed firms had some advantage over non-listed firms in determining capital structure. The study recommends Zimbabwean banks to use debt capital since the results show that their appetite to borrow increases as they get more profitable. 2017-11-01T00:00:00Z Musvamhiri, Maxwell