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  <title>MSUIR Collection:</title>
  <link rel="alternate" href="https://cris.library.msu.ac.zw//handle/11408/3166" />
  <subtitle />
  <id>https://cris.library.msu.ac.zw//handle/11408/3166</id>
  <updated>2026-04-09T13:43:42Z</updated>
  <dc:date>2026-04-09T13:43:42Z</dc:date>
  <entry>
    <title>Regulatory and small-to-medium enterprise perception on equity crowd funding in Zimbabwe</title>
    <link rel="alternate" href="https://cris.library.msu.ac.zw//handle/11408/3979" />
    <author>
      <name>Mafunga, Itai</name>
    </author>
    <id>https://cris.library.msu.ac.zw//handle/11408/3979</id>
    <updated>2022-06-27T13:49:05Z</updated>
    <published>2017-11-01T00:00:00Z</published>
    <summary type="text">Title: Regulatory and small-to-medium enterprise perception on equity crowd funding in Zimbabwe
Authors: Mafunga, Itai
Abstract: Equity crowd funding provides a novel opportunity for small and medium enterprise to initiate business enterprise without having to rely on traditional funding mechanisms, such as banks and angel investing and in return get a stake of ownership. The use of a critical mass leveraged by internet based platforms make the raising of funds quick and less costly for entrepreneurs. In previous years, small to medium enterprises were funded through banks, angel investors and private equity/venture capital. However, in post financial crisis most players in the financial sector shifted their investment strategies from maximizing profits to minimization of risks. Government and other state enterprise are finding it difficult to intermediate because of the unfavorable fiscus position. The birth of this conspicuous form of financial innovation is tipped to transform the global business environment. However in spite of its speedy growth little is known on how it is perceived by the policy makers and small to medium enterprises in particular. In the same vein there is an absence of a regulatory framework that governs the practice of equity crowd funding in Zimbabwe. In an endeavor to better comprehend this and other phenomenon, a qualitative research was carried out. The target sample consisted of SMEs and various stakeholders that are part of the financial law making process in Zimbabwe. The research utilizes primary data coupled with secondary information. We identify theories that augments the study and further explore into the opportunities and threats associated with equity crowd funding. The study also highlighted the key elements that drive the success of the model. The research proves that equity crowd funding can be a sustainable sources of funding in Zimbabwe. However, regulations will continue to underpin the development until a comprehensive regulatory framework is in place. Technology is outpacing both entrepreneurs and the regulator at a faster rate and will continue to do so unabated. The study recommends an urgent need for a standalone local regulatory framework, availability and sharing of data, educational program and a completely new behavioral finance mindset. Lastly, we also notify the imperative need of up to date crowd funding statistical data that will provide a benchmark for subsequent quantitative equity crowd funding researches.</summary>
    <dc:date>2017-11-01T00:00:00Z</dc:date>
    <dc:creator>Mafunga, Itai</dc:creator>
  </entry>
  <entry>
    <title>Impact of green banking strategies on customer satisfication : a case of commercial banks in Zimbabwe</title>
    <link rel="alternate" href="https://cris.library.msu.ac.zw//handle/11408/3976" />
    <author>
      <name>Demera, Edwin</name>
    </author>
    <id>https://cris.library.msu.ac.zw//handle/11408/3976</id>
    <updated>2022-06-27T13:49:05Z</updated>
    <published>2019-10-01T00:00:00Z</published>
    <summary type="text">Title: Impact of green banking strategies on customer satisfication : a case of commercial banks in Zimbabwe
Authors: Demera, Edwin
Abstract: The research investigated the impact of green banking strategies on customer satisfaction, using a case of commercial banks in Zimbabwe. The research objectives were to: assess the impact of internet banking on commercial bank customer satisfaction, determine the impact of mobile banking on commercial bank customer satisfaction, evaluate the impact of telephone banking on commercial bank customer satisfaction and determine the impact of ATM banking on commercial bank customer satisfaction. The positivism philosophy was assumed and a causal research design was adopted. The target population comprised of 130 commercial bank customers in the Harare central business district. Convenience sampling was used to draw a sample of 104 bank customers based on the Raosoft sample size calculator. Questionnaires were used to collect primary data. Secondary data was drawn from journals, articles, books and websites. 104 questionnaires were administered on an on-spot basis and the response rate was 100%. Descriptive statistics and regression analysis were used to analyse the responses of the bank customers. Solanki (2018) unveiled that internet banking had a positive impact on customer satisfaction. Gomachab and Maseke (2018) revealed that mobile banking had a positive impact on customer satisfaction. Asad et al (2016) found that telephone banking had a positive impact on customer satisfaction. Tadesse (2018) found that ATM banking enhanced customer satisfaction. The findings of the study are: internet banking has a very weak positive impact on customer satisfaction, mobile banking has a weak positive impact on customer satisfaction, telephone banking has a very weak positive impact on customer satisfaction, and ATM banking has a very weak positive impact on customer satisfaction. The study concluded that: provision of banking services on the internet-related channels positively influences customer satisfaction to a less extent, use of mobile applications and USSD short codes positively influences customer satisfaction to a low extent, availability of banking services over the phone positively influences customer satisfaction to a less extent, and use of ATMs by commercial bank customers positively influences their overall satisfaction to a less extent. The study recommends banks to: incorporate the critical factors determining customer satisfaction into their internet banking, educate their customers about internet banking, improve the quality of their mobile banking services so as to increase customer satisfaction, and ensure that there ATMs are always up and running. The suggested areas of further research are: a study of the actual factors affecting satisfaction of commercial bank customers with green banking and investigation into the impact or role of green banking strategies from a qualitative point of view.</summary>
    <dc:date>2019-10-01T00:00:00Z</dc:date>
    <dc:creator>Demera, Edwin</dc:creator>
  </entry>
  <entry>
    <title>An assessment of private equity as an alternative financing option for private companies in Zimbabwe</title>
    <link rel="alternate" href="https://cris.library.msu.ac.zw//handle/11408/3167" />
    <author>
      <name>Machiridza, Shingai Karren</name>
    </author>
    <id>https://cris.library.msu.ac.zw//handle/11408/3167</id>
    <updated>2022-06-27T13:49:05Z</updated>
    <published>2017-01-01T00:00:00Z</published>
    <summary type="text">Title: An assessment of private equity as an alternative financing option for private companies in Zimbabwe
Authors: Machiridza, Shingai Karren
Abstract: The twin effect of persistent liquidity challenges and a very low deposit base for most banks has constrained the traditional sources of finance for businesses making alternative financing sources an imperative for business continuity. Private equity is a growing alternative asset class among the developed markets and since the global financial crisis of 2008 private equity investments have shifted their focus to include emerging and frontier markets in different geographical markets. The study was therefore conducted to assess the extent to which&#xD;
private equity financing addresses the funding gap among private companies in different economic sectors as well as to document the awareness levels of private companies and the feasibility of private equity as an alternative source of capital. The study also sought to determine the perceptions towards private equity among private companies. The scope of the study also encompassed an analysis of the extent of the existing private equity investments in Zimbabwe in terms of the quantum among other things. A qualitative descriptive design was employed to meet the objectives of the research. Open-ended questionnaires and in-depth&#xD;
interviews were utilized in this research covering a total of 68 respondents. The respondents comprised of individuals from private equity/venture capital firms, asset managers and key individuals of private companies in different economic sectors mainly agriculture, mining, information communications and technology and banking and financial services. Some of the major themes from the findings were indicative that private companies‘ capital requirements were not being met by their current sources and there is limited knowledge on alternative financing options such as private equity. The study also revealed that private equity investments in Zimbabwe remain dominated by a few key players who are both local and foreign. The findings highlight the need for the establishment of an umbrella institution that represents the interests of private equity firms as an emerging group of financiers in Zimbabwe. Increased sensitization towards alternative financing options such as private equity among financial market participants is necessary to boost awareness levels and to improve perceptions.</summary>
    <dc:date>2017-01-01T00:00:00Z</dc:date>
    <dc:creator>Machiridza, Shingai Karren</dc:creator>
  </entry>
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